Portal & Content Management

Todayís challenges in content management are no longer about storing or managing information. Customer expectations for the availability, quality, and relevancy of information are at an all time high. Businesses feel the pressure to deliver consistent, well-managed experiences to their customers online, in their call-centers, on-location, and through B2B channels. Further complicating the landscape, a multiplicity of delivery channels can threaten the bottom line by increasing content creation costs, reducing the reuse of content, and increasing the publishing costs.

 

Turning content management into content strategies for growth

While traditional content management engagements often focus on product selection and migration, we take a more holistic approach that covers the content management workflow from discovery to support. We bring you the most advanced technologies that match your requirements, providing you with the most cost-effective end-to-end solution.

Analyzing and developing superior CM solutions requires an understanding of more than just content – it takes deep knowledge of the business processes that surround it. GreenByte’s professionals bring years of experience in multiple industries and with a range of organizations – from mid-sized firms to FORTUNE 100 companies. We have successfully created CM solutions for our clients in:

  • Investment Banking & Financial Services
  • Business Information & Media Industries
  • Travel and Hospitality
  • Retail and Consumer Goods

Solving our client’s most challenging content problems

To help you capture a higher return on investment and maximize the leverage of your existing systems and solutions, GreenByte offers capabilities that cover a broad range of services from evaluation to integration and support:

WCMS, ECM, and Portal Services

  • Selection and Evaluation
  • Solution and Information Architecture
  • Implementation and Modernization of Platforms
  • Maintenance, Support, and Training

System Integration

  • ERP
  • eCommerce
  • CRS, GDS, IBE
  • CRM and Outbound Marketing
  • BI and Analytics

Information Access and Distribution

  • Content Syndication
  • Search
  • Taxonomy Services

UI / UX and Internationalization

Content Creation

  • Production and Marketing Campaign Support
  • Content Migration

GreenByte Content Management Capability Center

GreenByte Content Management Capability Center experts work side-by-side with interactive agencies, 3rd party technology providers, and change management agents to ensure that you capture the maximum ROI during each phase of your Content Management project. We employ the best platforms in the industry to deliver solutions that work for our clients:

  • Adobe / Day
  • Oracle
  • SAP
  • EMC / Documentum
  • Microsoft SharePoint
  • Alfresco
  • LifeRay